Cookie Policy

1. Introduction

This Cookie Policy explains how Grinpay Connect Ltd uses cookies and similar technologies when you visit https://grinpayconnect.com, use our mobile application, or access any of our digital services.

Cookies help us provide a secure, efficient, and personalized experience while ensuring our platform operates reliably. This Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

By continuing to use our website, you consent to our use of cookies in accordance with this Policy. Where required by applicable law, we will ask for your consent before placing optional cookies on your device.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website.

They enable websites to remember information about your visit, such as your preferred language, login status, or other settings, making future visits more efficient and personalized.

Some cookies are essential for the website to function properly, while others help us improve our services or understand how visitors use our website.

3. Why We Use Cookies

Grinpay uses cookies to:

• Maintain the security of our website and customer accounts.
• Enable secure login and account authentication.
• Process and protect payment sessions.
• Remember your preferences and settings.
• Improve website performance and functionality.
• Analyze website traffic and user experience.
• Measure the effectiveness of our marketing activities (where applicable).
• Prevent fraud and unauthorized access.

4. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the operation and security of the Grinpay website.

They are used for:

• Secure login
• User authentication
• Session management
• Fraud prevention
• Website security
• Payment processing
• Network management

Because these cookies are essential, they cannot be disabled through our Cookie Settings.

B. Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting information such as:

• Pages visited
• Time spent on pages
• Website performance
• Error reports
• Navigation behaviour

This information is aggregated wherever possible and helps us improve the functionality and performance of Grinpay.

Users may choose to accept or reject these cookies.

C. Functional Cookies

Functional cookies allow us to remember your preferences and improve your browsing experience.

These cookies may remember:

• Preferred language
• Region or country
• Accessibility settings
• Other website preferences

Disabling these cookies may reduce the level of personalization available when using our website.

D. Targeting & Advertising Cookies

These cookies help us deliver more relevant marketing content and evaluate the effectiveness of our advertising campaigns.

With your consent, these cookies may be used to:

• Display advertisements that are more relevant to your interests.
• Measure the performance of marketing campaigns.
• Understand how users interact with our advertisements.
• Limit the number of times you see the same advertisement.

These cookies may be placed by Grinpay or trusted third-party advertising partners.

We will only use these cookies where you have provided your consent.

5. Managing Your Cookie Preferences

When you first visit the Grinpay website, you will have the option to manage your cookie preferences.

You may:

• Accept all cookies.
• Reject all optional cookies.
• Choose which categories of optional cookies to enable.

Your preferences can be updated at any time through our Cookie Settings.

The available categories are:

• Strictly Necessary Cookies (Always Active)
• Performance & Analytics Cookies
• Functional Cookies
• Targeting & Advertising Cookies

6. Third-Party Cookies

Some cookies used on our website may be provided by trusted third-party service providers who assist us in delivering our services.

These may include:

• Website analytics providers
• Cloud infrastructure providers
• Customer support platforms
• Security and fraud prevention services
• Payment service providers
• Marketing and advertising platforms (where applicable)

These third parties operate under their own privacy and cookie policies.

7. How Long Cookies Are Stored

Some cookies are temporary and expire automatically when you close your browser ("Session Cookies").

Others remain on your device for a defined period ("Persistent Cookies") so that your preferences can be remembered when you return to our website.

The retention period depends on the purpose of each cookie and applicable legal requirements.

8. Managing Cookies Through Your Browser

Most web browsers allow you to:

• View cookies stored on your device.
• Delete existing cookies.
• Block cookies entirely.
• Block cookies from specific websites.
• Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality, security, or performance of the Grinpay website.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our services, legal obligations, or technology.

The updated version will be published on this page with a revised Last Updated date. Continued use of our website after changes become effective constitutes acceptance of the updated Policy.

Appendix: Cookie Category Summary

When you click Cookie Settings, you will see the following categories:

10. Contact Us

If you have any questions about this Cookie Policy or how Grinpay uses cookies, please contact us:

Grinpay Connect Ltd

Website: https://grinpayconnect.com

Privacy Email: privacy@grinpayconnect.com

Support Email: support@grinpayconnect.com